Are you a leader who dreads uncomfortable conversations? Do you find yourself procrastinating, agonising and rehearsing for days inside your head, then procrastinating some more while you ‘wait for the right moment’? Do you fear that when you do raise the issue it won’t get resolved, but the relationship will be negatively impacted?
The statistics are revealing: 70% of professionals avoid difficult conversations at work, yet organisations with strong communication practices are 50% more likely to have lower employee turnover.
This gap is not just about courage – it’s about not knowing the right techniques to get the outcome you need and look after the relationship.
What if you could enter every difficult conversation feeling prepared and composed, with a clear method to frame your message, manage resistance and transform the tension into the result you need while keeping the relationship intact?
That's why we're holding our upcoming masterclass with Diana Tapp, CEO of World Class Teans - 'Difficult Conversations Decoded: Get the Outcomes You Need Without the Angst’. This value-packed session will equip you with proven tools to solve even the most challenging workplace situations with confidence and professionalism.
In this masterclass, you will discover:
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The Critical Conversation Planner: Use our step-by-step framework to ask the right questions and anticipate responses. Start conversations with the confidence that you will get the outcome you need, without emotions being stirred up.
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Confident Communicator Cheat Sheet: Unlock the complete communication package that ensures your message lands with confidence and authority. Discover practical techniques to align your words, tone, and body language for maximum impact, whether in-person or virtually.
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The Birds Communication Framework: Get the blueprint for the right way to get different personalities on board, plus discover the traps to avoid if you want to keep relationships strong.
Discover how to navigate challenging situations with confidence, fostering respect, resolving issues, and enhancing your reputation as a skilled leader and communicator.
Reserve your spot now and take the first step toward mastering the art and science of difficult conversations at work.
Who Should Attend:
- CEO's
- C-Suite Executives
- Senior Leaders
- HR Leaders
Masterclass Presenter l Diana Tapp, Founder and CEO of World Class Teams
Diana Tapp is a dynamic CEO, author, and internationally recognised leadership
expert who has transformed over 6,000 managers into high-performing leaders
throughout her 20-year career.As a trusted adviser to innovative companies such as Amazon, Cathay Pacific and Linfox, Dianaaddresses a critical problem in modern business: too many excellent employees are resigningor ‘quiet quitting’ because they are frustrated or disillusioned with their subpar manager.
Format
- Registration and Barista Coffee from 7.15am
- Breakfast served promptly at 7.15am
- Interactive Masterclass from 8.00am to 9.30am
This event will also provide you with the opportunity to submit seating preferences so that you can strategically connect with other business leaders in attendance.
Cost
Connection Members (excluding Small Business Members): 2 complimentary seats per member
Small Business Members: Use one of your three complimentary seats or $60 + GST per person
Member Guest Rate: $60 + GST per person
Non Member Rate: $90 + GST per person
Please note should circumstances change, this event may be postponed or transitioned to an online webinar. Click here for event terms & conditions.
This event is proudly supported by
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